Original sales receipt must accompany returns.We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we may offer an exchange or store credit. Items must be in “new, unaltered and unused condition”. There is a 15% restocking fee for returned items that are not being exchanged. Again you MUST contact us within 14 days if you intend to return ANY item back to our store. Items returned to us AFTER 14 days and WITHOUT contacting us, will NOT be refunded. Refunds are contingent upon inspection of item(s) once we receive it.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective or incorrect items received at our fault will qualify for store credit or a refund to original payment method.
Customer is responsible for all shipping costs if seller is not at fault.
Holz Racing Products (HRP) warrants each article manufactured by it to be free from defects in material or workmanship for a period of two years from the date of original retail purchase. This warranty is extended only to the original owner of components as originally manufactured and specified by HRP and is not extended to parts or components not originally manufactured by Holz. This warranty does not cover cosmetic or structural damage arising from abuse or misuse, owner neglect, improper installation and/or assembly, or improper maintenance. Any modifications, changes, additions, or substitutions to any part or component of said kit are done solely at the sole risk of the user. HRP makes no warranty against said modifications, changes, additions, or substitutions. Wear from normal use or exposure to environmental elements is not covered by this warranty. HRP makes no warranty against any incidental or consequential damage to parts, or rider injury caused by defects as covered in this warranty. HRP will repair or replace, at its sole discretion, any part deemed defective under this warranty. There is no other remedy under this warranty, either express or implied. HRP is not responsible for any shipping or dealer charges related to any warranty claim, whether or not said claim is accepted by HRP.