Holz Racing Products
6226 Chasteen Road
Lynden, WA 98264
Phone: 360.398.7006
Fax: 360.398.0267

Email:

HRP Web Policy

Hours: Monday – Friday 8:00 – 4:30 Pacific Time. 24 Hour fax line – 360-398-0267

Prices: All prices for products and services are FOB Holz Racing Products, Lynden, Washington. Prices are effective October 15, 2006 and are subject to change without notice.

Shipping: All orders are shipped UPS ground and are normally shipped on a same day basis if ordered by 12pm Pacific time. UPS overnight and 2nd day express service is available upon request for an additional charge. Refused or returned merchandise is subject to a 15% restocking charge. Any shortages or discrepancies mush be reported to our shipping department within 10 working days of the invoice date. Please inspect all boxes upon delivery. All damage claims are to be reported to UPS or the freight carrier.

Returns: Do not return any merchandise without calling and receiving a Return Authorization number. This number must be issued for all returns, no exceptions. Also this number must be prominently displayed on the outside of your box. All returns without this number will be refused delivery. As with warranty claims, returns must be accompanied with a copy of your invoice. No returns are allowed on special order items. All merchandise that is given a Return Authorization number must be returned to HRP within 10 working days.

Limited Warranty: Holz Racing Products warrants each article manufactured by it to be free from defects in material and workmanship for a period of two years from the date of original retail purchase. This warranty is extended to the original owner of the components as originally manufactured and specified by HRP. The company shall not be liable for damage or delays caused by defective material or workmanship; is limited to the repair or replacement at its factory, of any defective article or part thereof, which may be returned to the factory, transportation charges, prepaid, within 60 days after delivery to the original user. The company shall be the sole judge of the existence of any defect in the article so returned. No claim for charges incurred in the removal, disassembly, or reinstallation of such article will be allowed. This warranty shall not cover any article which has been misused or neglected or damaged by accident or any article which has been altered outside the company’s factory. The company shall, in no event, be liable for consequential damage or contingent liability arising out of any total or partial failure to function of any article manufactured by it. Failure of a user to give notice of a claim as to defect claimed under the provisions of this warranty within sixty (60) days of the appearance of such claim shall constitute a waiver by customer of all claims with respect to such goods and equipment. No express, implied, or statutory warranty other than that herein set forth is made or authorized to the company.